hbm epos solutions
Digital Waiter Pad
PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held software solution has been designed and developed specifically for the hospitality and catering industries.
You can take an order, pay and print a receipt direct from the table with PocketTouch. Your customers experience shorter waiting times and staff are always on hand to serve. Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food.
Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. With PocketTouch you eliminate sources of disappointment, such as taking incorrect orders and running out of specials, so your customers remain happier and are more likely to spend more and visit again.
Serve More Efficiently Everyone’s Happy
PocketTouch allows waiting staff to take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer.
PocketTouch informs staff straightaway if an item is off the menu, orders can be completed accurately first time avoiding a return trip to the table with disappointing news. Service is faster and there’s quicker table turnaround.
Benefits To Your Business
- Increased customer satisfaction at the table through notifications to staff when items are off the menu.
- Fewer mistakes as orders are clear, never have illegible handwriting and are never lost.
- Faster table turnaround through seamless integration enables more covers per table.
- Increased spend per head on drinks orders straight to the bar, the waiting staff can remain on the floor and offer customers more.
- Queue-busting potential of having service staff take orders at busy times.
- Table service process is simple and efficient making life easier for staff and customers.
- Increases revenue by up to 25%.
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Faster table turnaround through seamless integration enables more covers per table.
Graphical Table Plan
Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.
Kitchen And Bar Printing
Sends the order straight to the kitchen or bar, saving time and staff spend more time with the customers.
Prevents ordering out-of-stock items.