Convenience is king: why EPOS is the future of high street commerce
more and more people are shopping for goods and services online, there is still a strong demand
for interactive high street trade.
There’s a lot of talk in the media recently about the ‘death of the high street’. While it’s true that more and more people are shopping for goods and services online, there is still a strong demand for interactive high street trade. From retail stores and cafes to restaurants and bars, the high street is as vibrant as it ever was, but consumers’ expectations have changed. Now that brick and mortar stores are competing with online outlets, experience means everything. Your physical space on the high street can offer something that your online competitors cannot – a unique, tailored and personal experience. Part of that experience is the speed and ease at which you can serve your customers – and that’s where a professionally installed EPOS system can make or break your business.
Making convenience convenient with a new EPOS system
Every business wants to please its customers. While it’s nice to see the occasional queue forming (because your product is worth it), you don’t want customers to be put off because they can’t get served in a timely manner. While lots of businesses will spend time refining their service to perfection, many of them fall down when it comes to the simple task of taking the customer’s cash. Why spend weeks training your baristas to churn out 20 perfect cappuccinos in under 5 minutes, if your EPOS can’t cope with the load? Rather than reducing the bottleneck, you’re simply moving it.
Spending some time thinking about your EPOS system can take this problem go away.
It’s not only your customers who stand to benefit from the convenience of an EPOS system though – you and your team will soon find a good EPOS system an invaluable tool for managing your business. Regardless of your industry, a well placed EPOS system can help your staff track inventory, apply discounts at the tap of a button, save orders, issue refunds and more – all with varying levels of access and security depending on the setup of your team. But not all EPOS systems are created equal, so be sure to shop around and find real specialists who won’t mind configuring and installing the right system for your business.
Want to get in touch with HBM EPOS? Whether you’re looking for a completely new EPOS system, a cash register, till rolls or just some help and advice on your current EPOS solution, we’re to help. Call 01525 664402 or leave us a message today.