About HBM
A family run business with over 30 years experience.
We’re a family run business who’ve been in the industry for over 30 years. At the forefront of change, we supply EPOS, Payment & Stock Solutions to the hospitality & retail sectors throughout Herts, Beds, Bucks and London.
Company Overview
Meet the team
OWNER
Nick Caines
Nick has been servicing the hospitality and retail business for over 20 years. His experience goes back much further as both parents were at the forefront of retail solutions (‘cash registers’ in those days) selling Casio & Sharp cash registers, photo copiers and fax machines! In 2005 he took over the business and along with a small team, continues to pride himself, and his team, in offering the same honest, down to earth, good old-fashioned service that his family had always upheld. A personal goal is to ensure that every customer he meets is given the most relevant service, sale and support available in the industry at good value with honesty and integrity.
SERVICE DIRECTOR
Matthew Laycock
Matt started in the industry in 1999 as a junior service engineer, servicing electro-mechanical machines such as those in Arkwright Stores! He then progressed on to fixing main boards, printers, displays and screens and was invited to Toshiba TEC to train the manufacturer on how to fix their own type face motor! He can service and repair all types of Uniwell, Sharp, Casio & TEC tills but is now mainly involved in programming and site installations. Essentially, Matt looks after the service side of the business so if you have a support query or technical issue, Mat is the guy to speak to.
At the forefront of change
As the way consumers pay constantly evolves, you need an EPoS company that can evolve as well. Here at HBM we’re always keeping up-to-date on industry trends and changes making sure we’re always one step ahead of the competition and passing this advice on to you and your business.
We are a true independent with an in-depth knowledge of the EPoS market. We provide our customers with honest, impartial advice on the ideal EPoS system for their business helping to ensure they can maximise their potential and profits.